Job Title

Dispensary Technician (Part-time)

  • Position:
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  • Job ID: 02696
  • Applications: 0
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Job Description

Dispensary Administration

  • Accurately dispense customer prescriptions following the PDL Guide to Good Dispensing and scanning all prescriptions and products;
  • Maximise dispensary’s generic substitution, Priceline Dispensary Program and Pharmacy Practice Incentives (PPI’s) as per store process
  • Clear and reconcile PBS online messages daily
  • Sort scripts daily in an orderly manner, accurately prepare & submit PBS claims twice a month; & reconcile PBS rejected scripts as per store’s processes.
  • Ensure all dispensary administration duties are performed, ensure daily dispensary paperwork and computer functions are completed accurately and on time
  • Maintain optimal level of all dispensary stationary supplies (e.g precautionary labels; repeat folders; labels; repeats; boxes and bottles for extemporaneous dispensing; fridge bags; printer toners; Webster packs; etc)

Customer Service

  • Delight our customers (external and internal) by exceeding their expectations with special emphasis in the Dispensary, Health and Professional Services Area.
  • Provide an environment where the customer is welcomed and has an easy shopping experience and farewelled in a way that confirms their importance to us and welcomes their return
  • Care for customers and drive sales by providing advice on a range of products to suit needs and budget
  • Assist to take in and give out dispensed prescriptions and accurately dispense and assemble customers prescriptions as per store’s processes
  • Help maintain a maximum 10 minute waiting
  • Resolve complaints with due concern for the customer or refer to the manager when necessary.
  • Maintain awareness of customers at all times, providing service, and product knowledge as required; and answer the telephone politely and promptly.

Skills and Experience

  • Previous experience dispensing in a Pharmacy essential
  • Passion for Pharmacy and Customer Service
  • High standard of presentation and grooming
  • Attention to detail and Accuracy
  • Reliable and Punctual
  • Ability to work in a team
  • Basic computer skills (MS Word, Excel, Email)

 

Part Time Working Hours

  • Wednesdays 05 PM – 10 PM
  • Weekends (Saturday & Sunday) 03 PM – 10 PM

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